Case Study: Worldwide Secure Statement Distribution

The challenge

A large international bank needed a more cost-efficient way to securely distribute statements to clients all over the world – it had to ensure that only the intended recipient could view the information while preventing manipulation of the original electronic content. Under the bank’s old business processes, personnel had to manually rekey data to create the statements, manually convert them to another file format, and then manually encrypt and distribute the files. The process was slow, costly and error-prone – and painfully outdated.

The solution

EasyLink’s outsourced solution has automated the entire process. Our global service now automatically:

Accepts an XML-based data feed directly from the bank’s back-office applications
Parses the data on a per-recipient basis
Converts the data and creates two files with custom branding, logos and security statements – a PDF to serve as an electronic original, and an Excel file allowing the clients to copy or manipulate the data into their own personal accounting applications
Password-protects and encrypts the files
Securely delivers the files based on the information in the original XML feed
Provides the bank with a handy tool to track and report on message disposition

The result

Reduced costs and increased efficiency
Eliminated manual processes and the associated human errors
Seamless document conversion and delivery, facilitating Straight-Through Processing (STP)
Bullet-proof document security
Built-in messaging audit trail for accountability to clients
Higher client satisfaction due to faster communications
Fast, hassle-free deployment – a totally outsourced solution from EasyLink

For more information on EasyLink's Global Messaging and Transaction Management, Request More Information or call us at (888) 825-6385.