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EasyLink Home > Products > Document Capture
Document Capture
EasyLink’s Document Capture service automates any business process that starts with an inbound document, delivering an original image and extracted data directly to your network.
- Message received
- Image captured
- Data extracted
- Accuracy verified by operator
- Delivery forward
- Workflow control
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For example, a bank accepts over 10,000 mortgage applications per month by fax and has promised their prospective customers approval within 24 hours. Four people in different locations must make decisions on the application quickly. EasyLink Document Capture will deliver an original image and extracted data into the bank’s process pipeline immediately.
How do we do it?
Benefits:
- Increased customer satisfaction when you
- Deliver on time
- Rarely have errors
- Ensure high availability and reliability
- Handle unexpected volume spikes
- Reduced costs when you
- Lower head count receiving and organizing documents
- Lower head count keying data into your back office system
- Reduce administrative and facility expense
- Increased compliance when you
- Keep accurate records of all transactions
- Store images of every transaction
- Have a complete audit trail of all interactions with the message
Companies who have chosen EasyLink’s Document Capture services have looked at the alternatives and determined they need
- Turnaround time from 30 minutes to 4 hours
- Accuracy of up to 99.5% at the field level
- Capacity to handle 10,000 inbound documents or more per month
- More than 25 users with access to the documents
- Reliable service from providers
- Freedom from purchasing and maintaining their own software and servers
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