Borrowing the Hat of a CIO (…for a moment)

Living in a world where global markets and global companies are the norm, technological advancements are necessary and required to effectively support business needs and processes across not only regions, but countries as well.  Workforces are becoming more and more mobile and will continue to do so in the future.  The ability to exchange information securely and instantaneously via any platform, anytime, anywhere and in any file format is critical to a global organization’s success.

An effective information exchange strategy can help inform and update central corporate policies, processes, and requirements across a wide-spread or global workforce.  In addition, enterprise organizations are able to offer more consistent levels of customer service and support, as well as useful and effective collaboration with vendors or suppliers.  A few things to keep in mind for developing an information exchange strategy are managing exponential growth of information, security and data sovereignty, flexibility, and scalability and simplicity.

To read the full OpenText blog article, click here.

 

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Uncorking Accounts Receivable with Automated Notifications

Automated notifications systems have proven to be a great asset or tool beyond their original purpose of helping a company reach its customers with a more efficient means than snail-mail or manual phone calls.  Automated notifications systems have evolved and transformed to assist with problems or delays of collecting accounts receivables (AR).  Many companies struggle to reduce the number of days to collect revenue, but OpenText/EasyLink’s cloud-based notifications system can help companies automate a labor-intensive task of their AR teams.

To read this full OpenText blog article, click here.

 

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Cloud Fax Speeds Insurance Claims Processing (A Lesson from Sandy)

A survey by Accenture Property and Casual (P&C) Insurance Services found that of 50 U.S. P&C claims executive surveyed, more than half of respondents said their core claims systems are more than five years old and about one-third rely on more than five applications to process claims.

Back in November, after Superstorm Sandy hit the east coast of the US, these old system were most-likely less efficient when claim activity undoubtedly increased to record levels.   With fax communications being an important and critical element of the claims process, move faxing to the cloud is necessary and vital.

OpenText/EasyLink Fax Services offer immediate and long-term benefits for P&C insurers including: scalability costs, liability/accountability costs, integration costs, migration costs, and disaster recovery.

To read this full OpenText blog article, click here.

 

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The Rise of Web Tools – EDI’s Hottest Trend

“Hot trends in EDI” may not be something you read about every day because EDI is such an established technology, but OpenText/EasyLink cloud services is now bringing an element of “cool” to B2B supply chain integration.  Web tools are providing greater customization of information in an updated, modern user interface.

When EasyLink’s B2B Management Center was initially released the focus was to bring innovation to EDI through customizable widgets with real-time updates.  The second B2B Management Center release focused on helping customers make better decisions based upon real-time transaction monitoring and customizable reports.  These web tools are breathing new life into EDI, and we are planning upcoming additional developments.

To read the full OpenText blog article, click here.

Posted in Electronic Data Interchange (EDI), Supply Chain Services | Comments Off

Top 5 Signs Your EDI Strategy Needs a Refresh

Despite having first been used decades ago, electronic data interchange (EDI) remains the standard service to support the electronic exchange of structured B2B information between trading partners.  And while EDI remains the most effective way for supply chains to connect to their partners, it is not to stay that EDI is not changing because it is actually changing quite a lot.  Many companies are adjusting how they conduct their EDI, compared to the past, as other parts of their business mature and grow.  Five signs that your EDI strategy needs a refresh…

To read the full OpenText blog article, click here.

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There’s Gold in Them There Faxes!

For many businesses, fax = revenue, so processing transactions needs to be done fast.  Companies that process thousands of faxes a month realize the need for the quickness and the impact that slow processing will have on their bottom line.  Healthcare companies with claim forms, companies with insurance or mortgage applications are just a few examples of companies that are turning fax into gold.

To read the full OpenText Fax Solutions blog article, click here.

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Fax is Old, Fax is New

Which came first -the telephone or the fax machine?  The fax machine actually predates the telephone.  The fax machine was first invented in 1843; about 30  years before the telephone was patented.  The first fax machine used telegraph wires to transmit messages.  Even though it was predicted that email and other communications would stall or eliminate the usage of fax machines, faxing is alive and well.  Today, organizations have the option of using a fax server (like RightFax) or a fax service (like EasyLink).

To read the full OpenText Fax Solutions blog article, click here.

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A Fax by Any Other Name…

“Fax? Who does that anymore?”

That’s just what the average person may think of faxing.  Technology changes so fast now, that some people may think it is prehistoric if the name stays the same. Faxing really isn’t “faxing” anymore.  In my opinion, it has changed so much that it deservers a cool new name and renewed respect.

To read the full OpenText Fax Solutions blog article, click here.

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Robots, Cloud Computing, and the Future of Fax, Oh My!

An online article cited a recent survey that asked LinkedIn users which office technologies they see disappearing over the next five years. The survey showed that 67% of respondents believe fax will be gone by 2017.  Now that could very well be true for fax as many businesses today know it. But, that’s not the whole story.  Manual faxing over telephone lines with paper and a fax machine will surely be done for, especially in larger businesses.  But faxing as a whole….dead?  Certainly not.  Many businesses still have a great need for faxing – medical practices, law offices, government agencies, and financial institutions – because fax remains the best solution for secure information exchange.

To read the full OpenText Fax Solutions blog article, click here.

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Secure Information Exchange: Then and Now

Since the 1980s, we in the modern age have enjoyed a type of mail unimaginable by people who lived centuries ago. Email has revolutionized communication, including, of course, business communication. It is not widely known, however, that emails are not tamperproof, unless it is encrypted (and actually very little email is encrypted). Eavesdroppers on a network can read emails being transmitted over that network, including any passwords contained in those emails. The same is true, in fact, for some file transfer protocols such as FTP.  OpenText understands the need that information exchange needs to be secure information exchange.  

To read the full OpenText Fax Solutions blog article, click here.

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