Events & Webinars
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Upcoming Webinars:
Please check back again to see dates and topics of upcoming webinars.
Magazine Article:
"An Easier Way to Link With Partners"
Eric Westerkamp, Director of Business Development and Product Management at EasyLink Services International Corp., explains in an article in Future Banking Magazine (2010 - issue 1) how managed file transfer (MFT) can effectively replace overcomplicated networks.
Click here to read article
Recorded Webinars:
"Using Interactive Notifications to Improve Patient Care and Business Operations in the Healthcare Industry"
Presented by:
Dewey Anderson, Product Manager, Notifications Service
Jon Crisler, Senior Sales Director, Notifications Service
EasyLink Services International Corporation
Implementing an integrated notifications system increases productivity and improves efficiency - while placing a greater emphasis on the patient experience. By utilizing multi-modal, event-triggered SMS, voice and e-mail notifications, you can proactively communicate with your patients, partners, and other stakeholders at any time throughout the care cycle.
This webinar will demonstrate how EasyLink Notifications Service provides a range of medical practices (hospitals, clinical research, blood banks, pharmacies, home care, and others) with cloud-based, proactive notifications strategies. Presenters will use real use case studies that highlight how healthcare companies have improved retention, growth, and profitability by placing a greater focus on the patient experience with automated communications.
Attendees will learn:
- About Interactive Notifications
- How to integrate messaging into your business systems
- Applications for:
- Business communications
- Clinical automation
- Operational efficiencies
- Evaluating, analyzing and improving customer care
- Patient/constituent outreach
- HIPAA compliance implications for specific applications
Who should attend:
- CIOs
- CTOs
- Technology Infrastructure Managers
- Telecommunications Managers
- Other IT executives responsible for enterprise messaging systems
Click here to access the recorded webinar
"Using Interactive Notifications to Improve the Customer Experience and Increase Revenue Opportunities"
Presenters:
Dewey Anderson, Product Manager, Notifications Service
Jon Crisler, Senior Sales Director, Notifications Service
EasyLink Services International Corporation
This webinar will provide an insightful look at how enterprise organizations can improve their customer interactions utilizing a Care 2.0 methodology, and provide a high level overview of how a cloud-based, interactive notifications strategy utilizes event-triggered SMS, voice, and e-mail to create a personalized experience for the consumer.
Attendees will learn:
- The importance of Cloud communications in today's adaptive enterprise
- Drivers for adopting notifications services
- How leading companies are using proactive, multi-channel campaigns - today
- How to eliminate the cost of disconnected internal systems
- How to integrate messaging into your business
- Criteria for selecting an outsourced notifications service provider
Click here to access the recorded webinar
"Moving Fax to the Cloud for Critical Business Messaging"
Presenters:
Pam Bernardino, Vice President of Marketing and Production Management
Adolf Sommella, Director of Sales Engineering
EasyLink Services International Corporation
Hosted by:
Patrick Barnard, Senior Web Editor
TMC
Fax communication remains a significant element of corporate workflow. As IT environments continually evolve in size and scope, fax machines and fax servers are no longer able to effectively meet volume, compliance, and compatibility requirements. Companies require a proven enterprise solution that is functional, secure, and scalable, and can easily meet integration demands - without costly and time-consuming infrastructure upgrades and support.
Webinar presenters provide an insightful look at why hosted fax represents the most seamless way to replace legacy fax systems, as well as a high-level overview of the benefits of integrating fax services with existing desktop and application environments. In addition, find out how leading organizations have leveraged cloud-based fax solutions to improve business processes, increase operational efficiencies, and reduce costs.
Attendees will learn:
- The server/device infrastructure model and its limitations
- Drivers for outsourcing fax services
- The hosted fax infrastructure model
- Methodology for migrating to a hosted model
- Additional services offered in a hosted model
- How leading companies are using hosted fax today
- How to choose the right fax services provider
Click here to access the recorded webinar
"Improving the Claims Process with Fax Automation"
Presented by:
Henry Bayard,
Vice President, Strategic Initiatives
EasyLink Services International Corporation
and
Robert D. Woods, Jr.,
Chief Marketing Officer
RDW Consulting LLC
In today's budget-conscious and competitive environment, insurance companies need smart technology solutions that create dramatic efficiencies in the claims process. Because fax represents such a critical element of the claims process, it is a logical place to consider a technology solution that increases productivity and improves service levels. Through this webcast, you will learn how insurance carriers have implemented a managed, Cloud-based fax services model to:
- Eliminate the costs of supporting an internal fax infrastructure
- Convert claims forms into electronic images using document capture
- Automate the processing of forms-based data into importable electronic formats for workflow applications
- Automate claim routing based on rules and tasks
- Enhance security of private information
- Send and receive claim information from anywhere, anytime
- Achieve rapid ROI
Cloud-based services are a compelling solution for reducing costs and improving claims process efficiency. Find out how insurance companies have increased both agent and client satisfaction while improving retention and creating new business opportunities in a challenging marketplace.
Click here to access the recorded webinar
MFT: What is Managed File Transfer and Why Are So Many Companies Adopting It?
Presented by:
Eric Westerkamp
Director of Business Development and Product Management,
EasyLink Services International Corporation
This brief (5 minute) video gives a high-level overview of MFT including:
- the data security risks and hidden costs of e-mail and FTP file exchanges
- Managed File Transfer (MFT): definition and description
- How MFT elminates the risks and expenses associated with e-mail and FTP file exchanges
Click here to access this video overview
Managed File Transfer v1.2 Update
Presented by:
Eric Westerkamp
Director of Business Development and Product Management,
EasyLink Services International Corporation
This brief (5 minute) video covers the functionality in the newly released EasyLink MFTaaS 1.2 including:
- Web-based file uploads and downloads
- Trading partner access to the MFT portal
- Improved at-a-glance dashboard interfaces
Click here to access this video overview
EDI Outsourcing: How to Know if Managed Services is Right for You
Presented by:
Jason Warshaw
Managing Director of Managed Services, EasyLink Services International Corporation
Electronic Data Interchange (EDI) is the technology your company relies on to exchange some of your most critical and time-sensitive business documents such as purchase orders, invoices, and shipping notices. Yet as supply chains grow in complexity, most EDI departments are finding it difficult to keep pace. This is why so many companies are starting to outsource EDI operations.
This webinar explores:
- The reasons companies outsource their EDI
- The benefits of outsourcing EDI
- Key considerations when selecting an EDI Outsourcing provider
Click here to access the recorded webinar
How to Automate Faxed Orders Directly into your Supply Chain
Presented by:
Eric Westerkamp, Director of Business Development and Product Management,
EasyLink Services International Corporation
and
Devin Cox, Partner,
FutureVision Technologies
Are you tired of manually entering data from purchase orders sent via fax? How about headaches that stem from all of the inevitable data entry mistakes? You will then likely be interested in attending this complimentary educational webinar being offered by EasyLink Services International Corp., a leading global provider of Internet-based faxing solutions, and FutureVisions Technologies, subject matter experts in automated data entry and document imaging.
This presentation will explain how the automated PO process works and the benefits of automation including:
- Decreased order-to-case cycles / order turn-around time
- Decreased order errors (and associated costs)
- Increased customer satisfaction
Click here to access the recorded webinar
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